Privacy Policy

1. Data Controller

The controller responsible for data processing on this website is:

RR Eventservice GmbH
Stormstraße 11
14050 Berlin
Germany

Commercial Register: HRB 279751 B
VAT ID No.: DE460256677

Phone: +49 (0)1522 8738090
Email: contact@elitedriveeurope.com

2. Collection and Storage of Personal Data and Nature and Purpose of Processing

a) When visiting the website

When you access our website elitedriveeurope.com, information is automatically collected:

  • IP address
  • Date and time of access
  • Browser type and version
  • Operating system
  • Referrer URL

This data is processed for the following purposes:

  • Ensuring a smooth connection to the website
  • Ensuring system security
  • Error analysis

Legal basis: Art. 6 (1) lit. f GDPR

b) For booking requests and chauffeur services

In the context of inquiries or bookings, we process the following data:

  • First and last name
  • Contact details (phone, email)
  • Pickup and destination address
  • Date and time of the trip
  • Special requests (e.g. vehicle type, additional services)
  • Payment information (if required)

This data is processed for:

  • Providing and organizing the transportation service
  • Communication with you
  • Invoicing
  • Fulfillment of contractual obligations

Legal basis: Art. 6 (1) lit. b GDPR

c) Communication

If you contact us by email or phone, your information will be stored to process your request.

Legal basis: Art. 6 (1) lit. b GDPR or lit. f GDPR

3. Data Sharing

Your personal data will only be shared where necessary, particularly with:

  • Assigned drivers / chauffeurs
  • Payment service providers
  • IT and hosting service providers

Legal basis:

  • Art. 6 (1) lit. b GDPR (performance of a contract)
  • Art. 6 (1) lit. f GDPR

4. Payment Processing

External payment service providers may be used to process payments. Payment data will be transmitted to the respective provider.

Legal basis: Art. 6 (1) lit. b GDPR

(Note: Specific providers such as Stripe or PayPal should be added here.)

5. Cookies

Our website uses cookies to improve user experience.

Legal basis:

  • Technically necessary cookies: Art. 6 (1) lit. f GDPR
  • Optional cookies: Art. 6 (1) lit. a GDPR (consent)

6. Analytics and Tracking Tools

If analytics or tracking tools are used, this is done solely based on your consent pursuant to Art. 6 (1) lit. a GDPR.

7. Data Retention

We store personal data only as long as necessary for the respective purposes or as required by legal retention obligations.

8. Data Subject Rights

You have the right to:

  • Access your data (Art. 15 GDPR)
  • Rectify inaccurate data (Art. 16 GDPR)
  • Request erasure (Art. 17 GDPR)
  • Restrict processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Withdraw consent at any time (Art. 7 (3) GDPR)
  • Lodge a complaint with a supervisory authority (Art. 77 GDPR)

9. Right to Object

You have the right to object to the processing of your personal data where it is based on Art. 6 (1) lit. f GDPR.

10. Data Security

We use modern security measures (SSL/TLS encryption) to protect your data.

11. Updates and Changes to this Privacy Policy

Status: April 2026

We reserve the right to update this privacy policy as necessary.